Why do businesses use energy consultancies?

Businesses use energy consultancies to gain specialist support with energy procurement, contract management, market risk, utility data and cost control. An energy consultancy like ours can help organisations understand their energy position, manage complex supplier arrangements and make more informed long-term decisions.

What does a business energy consultancy do?

A business energy consultancy can support organisations with electricity and gas procurement, energy price risk management, invoice validation, utility reporting, supplier query management, energy monitoring, water management and decarbonisation planning. The level of support will depend on the organisation’s estate, energy consumption and operational requirements.

Can an energy consultancy help businesses manage energy price risk?

Yes. An energy consultancy can help a business assess its exposure to wholesale energy markets and develop a purchasing strategy that reflects its budget requirements, operational priorities and appetite for risk. This may include fixed, flexible or blended procurement approaches.

How can an energy consultancy support multi-site organisations?

Multi-site organisations often manage numerous meters, contracts, suppliers, invoices and renewal dates. An energy consultancy can help centralise this information, improve portfolio visibility, identify account discrepancies and provide consistent reporting across the organisation’s estate.

Can an energy consultancy help identify incorrect utility charges?

Energy consultancies can review utility invoices for potential errors, unexpected charges, incorrect meter information and inconsistencies between contracted rates and supplier billing. Where issues are identified, the consultancy may also support the organisation in raising and managing supplier queries.

What is energy monitoring, and why is it important?

Energy monitoring involves collecting and analysing consumption data to understand how and when energy is being used. This can help organisations identify unusual usage, compare site performance, investigate potential waste and make more informed operational and sustainability decisions.

Can an energy consultancy help with carbon-reduction and sustainability targets?

An energy consultancy can support organisations by improving energy data visibility, identifying areas of high consumption and exploring options such as renewable energy procurement, commercial solar, battery storage and energy-efficiency projects. Recommendations should be based on the organisation’s sites, data and wider sustainability strategy.

How does an energy consultancy support budget certainty?

Energy consultancies can support budgeting by providing market insight, procurement planning, consumption analysis and utility cost forecasting. While future energy prices cannot be guaranteed, a structured strategy can help organisations better understand potential exposure and plan for different market conditions.

What information does an energy consultancy need from a business?

The consultancy may require information such as recent utility invoices, contract details, meter data, site lists, consumption information and details of current operational or sustainability priorities. This information helps the consultancy understand the organisation’s existing position and identify appropriate next steps.

How should a business choose an energy consultancy?

Businesses should consider the consultancy’s experience, service capabilities, market knowledge, reporting processes, approach to risk management and ability to support complex portfolios. It is also important to understand how the consultancy is paid, what is included within the service and how performance and outcomes will be communicated.

Smarter Energy Starts Here

Official Energy Management Partner of Fulham Football Club

Smarter Energy for Growing Businesses

Smarta Energy is proud to be the Official Energy Management Partner of Fulham Football Club, supporting smarter energy decisions both on and off the pitch. We help businesses reduce energy costs, improve utility visibility and build more sustainable energy strategies through procurement, monitoring, reporting and ongoing account management.

Fulham Football Club operates a complex, multi-site estate that must perform reliably across matchdays, training operations, offices, and year-round commercial activity. In a volatile and highly regulated energy market, the club requires structured, specialist support to manage risk, maintain governance, and support long-term sustainability objectives.

As Fulham Football Club’s Official Energy Management Partner, Smarta Energy provides ongoing specialist support across energy procurement, trading strategy, metering, compliance, sustainability reporting, and multi-utility management, working as a trusted extension of the club’s internal teams.

For football clubs, energy is rarely just an operational detail, it directly affects matchday experience, commercial performance, and public reputation. At Fulham Football Club Limited, energy must perform reliably under intense pressure, from sold-out matchdays and broadcast requirements to hospitality, training, and non-matchday events.

At the same time, clubs are expected to demonstrate leadership in sustainability, transparency, and environmental responsibility, while continuing to control costs and manage risk in volatile markets. Balancing these expectations alongside day-to-day football operations creates a level of complexity that often sits outside the traditional expertise of in-house teams.

Specialist energy support enables Fulham Football Club to make confident, informed decisions that align operational performance with commercial and sustainability objectives, without energy becoming a distraction or unmanaged risk.

Fulham x Smarta Energy Press Release.jpeg

Football clubs that partner with Smarta Energy gain access to bespoke energy procurement, risk-managed strategy, infrastructure support and sustainability alignment tailored to the unique demands of stadia and year-round operations.

Smarta Energy helps clubs:

Navigate volatile energy markets with a structured, risk-managed procurement framework
Improve data visibility to reduce estimated billing and support more accurate long-term forecasting
Ensure metering, supplier onboarding and billing align with operational needs
Support sustainability reporting and long-term environmental targets

For clubs like Fulham Football Club, this means energy becomes an enabler rather than a risk, supporting operational performance, sustainability ambitions and commercial planning without requiring specialist internal resources.

Football clubs like Fulham Football Club face energy and operational challenges that go far beyond simple utility bills. Modern matchdays, broadcast lighting, hospitality areas, HVAC systems, and increasingly multimedia and broadcast infrastructure all rely on significant electricity and gas use, and with commercial energy prices continuing to fluctuate year-on-year, these costs form a material part of ongoing club operations.

At the same time, Craven Cottage’s ongoing redevelopment, including the Riverside Stand with expanded capacity, restaurants, event spaces, and non-matchday uses, reflects how clubs today must be all-day community hubs as well as football venues. This dual role increases planning complexity and places ever-greater pressure on infrastructure and energy management to be both efficient and resilient.

Football clubs also operate in a public spotlight where sustainability and environmental responsibility matter to fans, partners, and governing bodies. Many clubs are seeking to reduce carbon footprints, adopt renewable energy sources, and demonstrate environmental leadership, but this shift comes with technical, planning, and operational challenges that are often outside the traditional skill set of sports operations teams.

Fulham Football Club’s sustainability commitments, including use of green electricity, LED lighting, energy monitoring, and efficiency measures, illustrate both the importance of good energy management and the complexity of making it work in practice across matchdays, training operations, ancillary venues, and long-term infrastructure projects.

Fulham Football Club required an energy partner capable of supporting:

Budget certainty and risk control in volatile energy markets
Bespoke procurement and trading strategies aligned to internal governance
Improved data accuracy to reduce estimated billing and administrative burden
Stronger sustainability reporting and compliance confidence
Coordination of complex, multi-stakeholder activity without operational disruption

Generic or off-the-shelf procurement approaches were not suitable for an organisation of Fulham Football Club’s scale, visibility, and operational complexity.

Smarta Energy works closely with Fulham Football Club to understand the club’s risk tolerance, financial objectives, and operational priorities before any trading decisions are made. This insight is used to design and deliver a bespoke energy purchasing strategy, supported by ongoing market analysis and structured trading activity.

This approach ensures purchasing decisions align with wider financial planning and governance requirements, supporting confident, well-timed decisions rather than reactive market exposure.

Head of Trading and Risk at Smarta Energy

“A bespoke, risk-managed trading strategy tailored to Fulham Football Club’s objectives supports cost control, governance, and confident decision-making in volatile markets.”

Smarta Energy has supported Fulham Football Club with both gas and electricity metering improvements across its estate, addressing legacy challenges and enhancing data accuracy.

Support has included:

Installation of a new gas meter, delivered through extended coordination across multiple stakeholders due to access constraints and approval requirements
Installation of two new electricity meters at the training ground, with full coordination of site requirements, technical checks, and delivery planning
Careful evaluation of timing and decision-making in line with market volatility
Review of meter operator agreements to improve data accuracy and cost efficiency

These activities strengthen the foundations of Fulham Football Club’s energy management by reducing reliance on estimated reads and improving long-term visibility of usage.

Smarta Energy managed the onboarding of Fulham Football Club with npower, ensuring a full and accurate site overview was captured and billing structures were aligned with how the club operates and reports internally.

By addressing site validation and billing setup at the outset, Smarta Energy helped reduce downstream invoice queries and administrative intervention following supply commencement.

Support included:

Full onboarding of all meter points
Online supplier portal access for all relevant stakeholders
Budget development and reporting aligned to Fulham Football Club requirements
Ongoing bureau support across electricity and gas
Provision of consumption data aligned to reporting needs

Smarta Energy has supported Fulham Football Club across key sustainability and compliance requirements, including:

Five-year REGO procurement, providing recognised certification to support renewable electricity reporting and long-term planning. we negotiated a great REGO price to achieve good value for money
ESOS reporting support, helping ensure compliance activity was prepared and submitted in line with required deadlines for Actions plans that were time sensitive
A further ESOS proposal was sent to Fulham Football Club to support with full operational delivery for ESOS phase 4

This structured approach supports Fulham Football Club’s environmental responsibilities while reducing compliance risk and internal administrative burden.

In addition, Smarta Energy has identified assets such as solar installations without export metering. Plans are in place to install export meters to ensure excess generation can be measured and monetised.

Site audits are also being coordinated to assess opportunities for improving efficiency and enhancing visibility across both the stadium and training ground.

Outcomes and Value Delivered

Through its partnership with Fulham Football Club, Smarta Energy has delivered value across governance, operational confidence, and long-term planning, including:

Bespoke, risk-managed energy strategy aligned to club objectives

Improved cost control through structured procurement and informed decision-making

Reduced exposure to market volatility

Improved data accuracy supporting reliable billing and forecasting

Enhanced compliance confidence across sustainability and ESOS requirements

Reduced internal administration, allowing teams to focus on core operations

Successful ESOS Phase 3 action plan review within submission deadlines

Successful onboarding of a new meter connection at the training ground, from profiling consumption to installation and contract alignment

Delivery of a full KVA analysis to identify cost control opportunities

Negotiation of a fixed REGO price for a five-year period (pending contract signing)

Ongoing budget support to improve forecasting accuracy

Partnership Focus

This partnership extends beyond utilities management. Smarta Energy and Fulham Football Club are aligned around performance, progress, and long-term sustainability, with plans to collaborate on supporter-focused and sustainability-led initiatives over the coming seasons.

As an always-on organisation operating under constant scrutiny, Fulham Football Club benefits from an energy partner that combines strategic expertise with delivery confidence, ensuring energy supports performance on and off the pitch.

“Smarta Energy supports Fulham Football Club through a bespoke, risk-managed energy strategy, underpinned by accurate data, strong governance, and ongoing specialist support across procurement, compliance, and sustainability.”

Working with Smarta Energy has provided Fulham Football Club with a level of clarity and insight that is essential within a complex operational environment like ours. Across multiple areas, from trading and risk market updates through to budgeting and compliance support, the detail and structure of the information provided has been consistently valuable. The market insights in particular have proven to be both detailed and highly relevant, supporting a better understanding of ongoing energy trends and positioning.

The reporting and analysis shared, including market position updates and saving logs, have been clear and well-presented, allowing us to easily interpret performance and identify opportunities. This has supported internal conversations and decision-making across the business. Smarta Energy have also played an important role in supporting our compliance activities, particularly around ESOS action planning. The updates and feedback provided have been practical and easy to apply, with outputs that can be shared directly with our wider operational team who manage the MESOS upload. In addition, the approach taken to budgeting has been both logical and transparent. The methodology and assumptions are clearly communicated, giving us confidence in the figures and enabling more informed financial planning.

Smarta Energy are currently supporting Fulham Football Club across a number of key areas, including visibility of energy consumption data, and ensuring accurate billing across our estate. They are also working with us to explore opportunities for on-site solar installations, which would help reduce our reliance on grid energy while delivering immediate cost savings during daylight hours.

Overall, Smarta Energy act as a reliable and knowledgeable partner, providing consistent support across procurement, compliance, and energy management, helping us maintain control and visibility in a demanding environment.

Thomas Bonser

Chief Financial Officer (CFO) at Fulham Football Club

Summary

Fulham Football Club operates in an environment where operational reliability, financial control, and sustainability performance are all under constant scrutiny. Managing energy effectively in this context requires specialist expertise, strong governance, and accurate data across supply, infrastructure, and compliance.

Through its role as Official Energy Management Partner, Smarta Energy provides Fulham Football Club with a structured, risk-managed approach to energy management, supporting confident decision-making, long-term planning, and sustainability ambitions, ensuring energy enables performance rather than constraining it.

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Frequently asked questions

Energy Consultancy Questions